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Behavioral Assessments

Profile - Core Abilities

This test measures fundamental cognitive competencies that are important for individual contributor roles. Specifically, this assessment focuses on following procedures; using information, basic math and reading, and reasoning; using tables, graphics and charts; writing and proofing skills; and detail-oriented skills related to grammar, punctuation and business language use.

Profile - Customer Service Success

This test measures several critical competencies that drive success in front line customer-facing roles, including demonstrating respect, self-management, conscientiousness, maintaining composure, and service orientation.

Profile - Customer Service Success + Sales

This short form of the Customer Service Profile measures several critical competencies that drive success in front line customer-facing roles, including self-management, conscientiousness, service orientation, and customer focus and influence.

Profile - Customer Service Success + Turnover Risk

This test measures several critical competencies that drive success in front line customer-facing roles, including demonstrating respect, self-management, conscientiousness, maintaining composure, service orientation, and attendance/turnover risk.

Profile - Employee Retention

This test measures front line candidates' likelihood of avoiding withdrawal behaviors such as unexcused absence and turnover by assessing their conscientiousness, integration with career and organization, their perceived fit with job and organization/task-relevant confidence, their intentions to stay if hired, the perceived availability of other work alternatives, and their level of risk taking versus risk aversion.

Profile - Employee Risk

This test measures several critical competencies that indicate risk taking avoidance by employees in front line roles, including conscientiousness, demonstrating respect, and candidness. As employee risk can be interpreted so broadly, it is strongly recommend that this test be applied in the context of a local validation study. Contact your Findly SkillCheck representative directly for more information.

Profile - Global Competency

This test measures several critical competencies that drive success in front line roles, including adaptability, influence, achievement orientation, self management, team orientation, conscientiousness, service orientation, maintaining composure, and candidness.

Profile - Guest Service

This test measures several critical competencies that drive success in hospitality and gaming roles including Acheivement Orientation, Attendance/Turnover Risk, Conscientiousness, Demonstrates Respect, Quality Orientation, and Service Orientation.

Profile - Healthcare Service - Clinical Roles

This test measures several critical competencies that drive success in clinical healthcare roles including Demonstrates Respect, Interpersonal Communication, Patient Centricity, Quality Orientation, Service Orientation. This test aligns to HCAHPS patient satisfaction survey metrics.

Profile - Healthcare Service - Support Roles

This testlet measures several critical competencies that drive success in healthcare support roles including Demonstrates Respect, Interpersonal Communication, Patient Centricity, Quality Orientation, Service Orientation. This test aligns to HCAHPS patient satisfaction survey metrics.

Profile - Industrial Success

This test measures several critical competencies that drive success in industrial and manufacturing roles, including achievement orientation, conscientiousness, interpersonal communication, quality orientation, safety, self-management, team orientation, and time management.

Profile - Management Success

This test measures supervisor and management candidates' ability to Demonstrate Interpersonal Effectiveness, Demonstrate Performance Orientation and Drive, Influences Others, Manage Business Complexity, and Manage People and Resources.

Profile - Management Success + Applied Reasoning

This test measures supervisor and management candidates' ability to Demonstrate Interpersonal Effectiveness, Demonstrate Performance Orientation and Drive, Influences Others, Manage Business Complexity, and Manage People and Resources, along with cognitive capacity and applied reasoning using biodata items that have been shown to related to cognitive ability.

Profile - Professional Sales

This test measures sales candidates' Achievement Orientation and Drive, Customer Focus and Influence, Reliability and Decision Making, and Sales Ability and Fit.

Profile - Professional Sales + Applied Reasoning

This test measures sales candidates' Achievement Orientation and Drive, Customer Focus and Influence, Reliability and Decision Making, and Sales Ability and Fit, along with cognitive capacity and applied reasoning using biodata items that have been shown to related to cognitive ability.

Professional Success

This test measures professional level candidates' ability to Adapt and Lead in Change, Develop Customer Focused Solutions, Demonstrate Interpersonal Effectiveness, Demonstrate Performance Orientation and Drive, and Influences Others.

Profile - Professional Success + Applied Reasoning

This test measures professional level candidates' ability to Adapt and Lead in Change, Develop Customer Focused Solutions, Demonstrate Interpersonal Effectiveness, Demonstrate Performance Orientation and Drive, and Influences Others, along with cognitive capacity and applied reasoning using biodata items that have been shown to related to cognitive ability.

Profile - Workplace Success Profile

This test measures several critical competencies that drive success in front line, entry-level roles, including dependability, rule-following, teamwork and work ethic.

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