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Clerical Skills Testing/Office Professional Tests

How To Select Proven Performers!

If you want to solve the problem of reliably hiring the right clerical support staff, try the demo testing software to experience the kind of tests available using this system.

ACT! 2000 for Users

The ACT! 2000 for Users test is intended to gauge the working knowledge of the test taker in using ACT! 2000. The test covers such topics as database fields, lookups, the use of reports, contacts, and preferences among several additional subject areas. The questions are dispersed between basic, intermediate and advanced levels evenly throughout these topical areas.

Advanced Spelling - Revised!

The Advanced Spelling test measures the test taker's ability to spell correctly. The test taker is asked to identify whether a word is spelled correctly and, if this is not the case, requested to correct those words. This test is designed for clerical workers and administrative assistants whose position requires the ability to spell accurately.

Analytical Skills - Revised!

The Analytical Skills test focuses on evaluating the cognitive skills that are traditionally considered analytical. Such skills include determining the next in a sequence, identifying differences, drawing comparisons, visualizing written cues, as well as delineating between linear relations.

Audio Typing - New!

The Audio Typing assessments measure the speed and accuracy of a user's typing in conjunction with a passage delivered audibly. The test presents an audio passage to the user in which he/she must type as accurately and quickly as he/she can. Verbal Instruction is provided for punctuation. This test should be given to anyone whose typing speed in response to verbal communication needs to be measured. A score of 0 on the Raw Words per Minute, Mistakes, and Adjusted Words per Minute indicates that the test taker did not follow the passage closely enough for an accurate score to be determined.

Basic Computer Terminology

The Basic Computer Terminology assessment is intended for basic computer users. The general topics covered include the Internet, Windows, Hardware, Email, and Safety. This test is intended to measure skill in the terms and practices associated with basic computer use.

Basic Numeric Conversion

The following test, entitled Basic Numeric Conversion, is a multiple choice test aimed at assessing the test taker's grasp of basic numeric conversion. Such topical areas included are percentage/decimal conversions, numeric/word conversions, monetary conversions and standard notation conversions.

Basic Office Skills

This test Basic Office Skills measures basic math and verbal skills. The test questions are evenly dispersed among the following topical areas.

Basic Math (adding numbers, subtracting fractions)
Business Math (business related word problems)
Filing Skills (recognizing alphabetical order)
Grammar
Spelling

This test is designed for job candidates who need basic math and verbal skills in order to perform their job successfully.

Basic Office Skills - No Math - Revised!

The Basic Office Skills [No Math] test measures basic verbal skills. Topics include Filing Skills (recognizing alphabetical order), Grammar, and Spelling. This test is designed for job candidates who need basic verbal skills in order to perform their job successfully.

Basic Office Skills - No Verbal

The Basic Office Skills [No Verbal] test measures basic math skills. The test questions focus on Basic Math (adding numbers, subtracting fractions), Business Math (business related word problems), and Filing Skills (recognizing numerical order). This test is designed for job candidates who need basic math skills in order to perform their job successfully.

Basic Reading Comprehension

The Basic Reading Comprehension test examines the test taker's ability to draw important information from written material. Test takers are asked to read text passages and answer questions, identify words based on how they are used in a sentence, and determine whether a statement is a fact or an opinion. This test is designed to be administered to applicants for positions where the need for a demonstrated ability to understand basic written information is important.

Basic Spelling

The Basic Spelling test measures the test taker's ability to spell correctly. The test taker is asked to identify whether a word is spelled correctly and, if this is not the case, requested to correct those words. This test is designed for clerical workers and administrative assistants whose position requires the ability to spell accurately.

Bookkeeping

The Bookkeeping test measures clerical level bookkeeping skills. Among the topics herein are basic bookkeeping principles, including debits and credits, assets, liabilities and balancing petty cash. This test is designed for clerical workers and administrative assistants who do some bookkeeping as part of their job responsibilities. The Bookkeeping test is not designed to test full charge bookkeepers. To assess the skills of full charge bookkeepers, please see the Bookkeeping - Professional test. (See Accounting Skills).

Business Etiquette - New Version!

The Business Etiquette assessment addresses questions with regards to appropriate manners and behaviors in the workplace as well as professional environments. It is appropriate to administer the test to any applicant, from entry level to executive level, that is required to know appropriate business behaviors. Because business etiquette greatly affects an individual's career prospects as well as a company's reputation, this test is useful for both the test taker and the administrator. Topics covered in the test include Client Etiquette, Effective Communication, Professional Appearance, Social Communication, Telephone Etiquette, Office Ethics, and Professional Correspondence.

Business Systems Analyst

This test is for anyone currently working in or about to enter the Information Technology field as a Business Analyst. It is designed to test one's basic knowledge of the key points in software project analysis, design, development, and implementation. Since the role of a Business Analyst expands as one gains experience, the intermediate and advanced level questions are aimed at the knowledge needed to be able to adequately communicate with other development team members such as developers and database administrators.

Business Writing

This test for Business Writing aims at assessing the skill level of the test taker in brainstorming, proper grammar, organization skills as well as vocabulary. This test is best employed in conjunction with the Business Writing (Writing Samples) which provides the test taker the opportunity to create a written piece, for review by the administrator. It is recommended that the Business Writing test be used in conjunction with a FREE controlled writing environment made available to you with six business writing scenarios. These scenarios cover an advertising/marketing sample, composing a collections letter (Collections), creating a letter in response to an unhappy customer (Customer Service), a persuasive sample in the context of an internal correspondence, a sales oriented sample, as well as a thank you letter.

Clerical Proofreading

The Clerical Proofreading test aims at assessing the skill level of the test taker in identifying errors in text, tables and lists. The errors included are those of transference (made when transferring data from one site to another), grammatical errors, errors of calculation (made when compiling simple information), and punctuation errors. This test is intended for those with some experience with proofing and who will be expected to proofread on the job.

Coding

The Coding test aims at assessing the skill level of the test taker in accessing information using charts, interpretation of data, and assigning codes. Such work scenarios as catalog documentation, telephone directories and time zones are employed. This test is appropriate to administer to those working in an office environment that will be required to use charts and apply codes in a variety of situations.

Comparison Skills

The Comparison Skills test aims at assessing the skill level of the test taker in such topical areas as identifying linguistic similarities, alpha-numeric similarities, and mathematical equality, as well as identifying differences such as object type differences, opposites and alpha-numeric differences.

Computer Literacy

This test for computer literacy is designed to measure the skills of a person familiar with some of the technical aspects of computer knowledge as well as knowledge generally known by users. This test is ideal for the user with some understanding of how to keep a computer running at its optimal performance level, as well as fix basic computer problems. The test addresses simple computer troubleshooting and maintenance as well as the basics of navigating through Windows (’95, ’98, ’00).

Corrective Proofreading - Independent Films

The Corrective Proofreading - Independent Films test presents test takers with a text passage that contains spelling, grammar and punctuation errors. This test measures a person's ability to recognize and correct the errors within the text passage. Test takers are evaluated on the following items:

number of errors successfully identified in relation to the number of possible errors
number of errors not identified
number of identified errors that are successfully corrected
number of identified errors that are not successfully corrected
number of correct items that are made incorrect by the test taker

This test is appropriate to administer to anyone whose corrective proofreading ability or attention to detail needs to be measured.

Corrective Proofreading - Reply Letter

The Corrective Proofreading - Reply Letter test presents test takers with a text passage similar to a reply letter that contains spelling, grammar and punctuation errors. This test measures a person's ability to recognize and correct the errors within the text passage. Test takers are evaluated on the following items:

number of errors successfully identified in relation to the number of possible errors
number of errors not identified
number of identified errors that are successfully corrected
number of identified errors that are not successfully corrected
number of correct items that are made incorrect by the test taker

This test is appropriate to administer to anyone whose corrective proofreading ability or attention to detail needs to be measured.

Corrective Proofreading - Restaurant Review

The Corrective Proofreading - Restaurant Review test presents test takers with a text passage simulating a restaurant review that contains spelling, grammar and punctuation errors. This test measures a person's ability to recognize and correct the errors within the text passage. Test takers are evaluated on the following items:

number of errors successfully identified in relation to the number of possible errors
number of errors not identified
number of identified errors that are successfully corrected
number of identified errors that are not successfully corrected
number of correct items that are made incorrect by the test taker

This test is appropriate to administer to anyone whose corrective proofreading ability or attention to detail needs to be measured.

Customer Service Mindset Survey

Customer Service Skills Survey measures the test taker's understanding of and attitude about customer service practices. This survey is designed to measure the customer service aptitude of any customer service representative and may be administered to those who deal with internal or external customers such as customer service, technical support or retail sales workers. Most questions have a best and second best answer, scoring 2 and 1 points respectively. The best possible points for this survey is 144, however also provided is a percentage score that is based on points scored.

Data Entry - 10 Key

This Data Entry test requires the test taker to type information into a simulation of a spreadsheet. The session consists of entering a series of numbers. The results report of this test indicates the speed, in keystrokes per hour, and accuracy of the data entry session. This test is appropriate to administer to those whose Data Entry 10 Key speed is an important facet of their position.

Data Entry 10 Key With Decimals

The Data Entry 10 Key with Decimals test requires the user to type information into a simulation of a spreadsheet. The session consists of entering a series of numbers both before and after a decimal point. The results report of this test indicates the speed in keystrokes per hour and accuracy of the data entry session. This test is appropriate to administer to those whose Data Entry 10 Key speed is an important role in their job description.

Data Entry - Alphanumeric

The Data Entry Alpha Numeric test measures the speed and accuracy of the test taker in conducting data entry. The test requires the user to type information into a simulation of a database. The results report of this test indicates the speed in keystrokes per hour and accuracy of the data entry session. This test is appropriate to administer to those whose job description requires effective Data Entry skills.

Data Entry Check Number Database

The Data Entry Check Number Database test measures the speed and accuracy of data entry. This test requires the user to type information into a simulation of a database. The session consists of entering deposit information. The results report of this test indicates the speed in keystrokes per hour and accuracy of the data entry session. This test is appropriate to administer to those whose Data Entry skills are important to their job description.

Data Entry Inventory Database

The Data Entry Inventory Database test measures the speed and accuracy of data entry. This test requires the user to type information into a simulation of a database. The session consists of entering order information for 5 products. The results report of this test indicates the speed in keystrokes per hour and accuracy of the data entry session. This test is appropriate to administer to those whose job description requires Data Entry skills.

Email Etiquette

This test is designed to determine a candidate's knowledge of email etiquette -- from very basic questions to advanced ones. It covers a range of topics from email policy, to the structure and layout of email for both personal and business purposes.

English as a Second Language

The English as a Second Language test aims at assessing the skill level of the test taker in employing English for communication. Such topics addressed include conversational English, subject/verb agreement, homonyms, and acronyms.

Filing by Name

The Filing by Name test is a multiple choice assessment that measures the test-taker's ability to categorize items and alphabetize proper names using basic filing procedures. This test is designed for job candidates who need filing skills in order to perform their job successfully.

Following Verbal Instructions

The test for Following Verbal Instructions [audio] assesses the listening skills of the test taker and their ability to carry out directions in that context.

Following Written Instructions

The Following Written Instructions test aims at determining the skill level of the test-taker in reading, assessing and applying written instructions to clerical tasks. The test focuses on tasks between filing, organization, order of action (prioritizing) and compilation of information (documentation).

French Canadian Basic Office Skills

The French Canadian version of the Basic Office Skills, measures basic math and verbal skills. The test questions are evenly dispersed among the following topical areas: Basic Math (adding numbers, subtracting fractions) Business Math (business related word problems) Filing Skills (recognizing alphabetical order) Grammar, and Spelling. This test is designed for job candidates who need basic math and verbal skills in order to perform their job successfully.

French Canadian Basic Office Skills-No Math

The French Canadian version of the Basic Office Skills [No Math] measures basic verbal skills. The test questions are evenly dispersed among the following topical areas: Filing Skills (recognizing alphabetical order), Grammar, and Spelling. This test is designed for job candidates who need basic verbal skills in order to perform their job successfully.

French Canadian Basic Office Skills-No Verbal

The French Canadian version of the Basic Office Skills [No Verbal] measures basic math skills. The test questions are evenly dispersed among the following topical areas: Basic Math (adding numbers, subtracting fractions), Business Math (business related word problems). This test is designed for job candidates who need basic math skills in order to perform their job successfully.

French Canadian Basic Reading Comprehension

The French Canadian Basic Reading Comprehension test examines the test taker's ability to draw important information from written material in French. Test takers are asked to read text passages and answer questions, identify words based on how they are used in a sentence, and determine whether a statement is a fact or an opinion. This test is designed to be administered to applicants for positions where the need for a demonstrated ability to understand basic written information in French is important.

French Canadian Office Grammar and Spelling

The French Canadian version of the Office Grammar and Spelling Skills test measures the test taker's knowledge of spelling, sentence structure, punctuation, and word usage. This test is designed for job candidates who need verbal and written skills in order to perform a job successfully.

French-English Bilingual

The French-English Bilingual test aims at assessing the test taker’s ability to read English and French and answer questions regarding what they've read. Everyday scenarios involving business situations, formalities, definitions and mathematics are presented.

German-English Bilingual

The German-English Bilingual test aims at assessing the test taker's ability to read English and German and answer questions regarding what they've read. Everyday scenarios involving business situations, formalities, definitions and mathematics are presented.

Healthcare Benefits Knowledge

This test will cover Healthcare Terminology, Eligibility Criteria & Guidelines, Products & Benefit Usage, Premium, Billing Adjustments & Discrepancies. This test is best suited to be administered to: Eligibility Consultants, Benefit Consultants, Billing/Premium Consultants, HR Generalists, HR Personnel, and Benefit Administrators. This test will identify the test takers understanding of frequently used healthcare terminology, their knowledge of established procedures and guidelines pertaining to eligibility, adds, changes, terminations. This test, will further challenge the test takers ability to identify healthcare products, the usage of benefits, and will also identify their level and ability to resolve billing, premium adjustments and discrepancies. ***It is suggested that a calculator be provided to the test taker while administering this test.

Human Resource Basics

The Human Resources Basics test combines questions regarding the various areas and issues within the Human Resources field. It mainly tests the basic understanding of the daily functions within a Human Resources office, with specific questions on the legal function, recruitment, training and compensation. This test is appropriate to administer to those with a minimum of one year working in the Human Resources field.

Human Resource Benefits Knowledge

Over the last two decades, few fields have changed as dramatically as that of employee benefits. This test covers general knowledge regarding employee benefits, benefit planning and management, social insurance, group insurance and disability. It also includes medical expenses, dental insurance, non-retirement benefits, pension plan funding, plan installation and administration, and IRAs and executive benefits. This test represents a current snapshot and is appropriate for anyone applying to work in the human resources field.

Internet Basics

This test for Internet Basics aims at assessing the level at which the test taker has developed skills in regards to Internet usage as well as navigation. Such topical areas include browser functionality, toolbar operations and definitions.

Internet Research Skills

The Internet Research Skills test covers basic terminology of the Internet and the methodology of Internet research, including information evaluation. The test especially focuses on Boolean and symbol searches as well as Internet search tools.

Interviewing and Hiring Concepts

The greatest commodity any company has is the people it employs and the customers it serves. Hiring the right people to do the job is the first battle in the war of competition. The first step in retaining and motivating employees is to develop a well thought-out recruitment strategy. Those responsible for hiring must know the basics of interviewing, and should be fully aware of the company’s employment policy and legal constraints. These statements are what this test aims to evaluate. Such topics covered are conducting an interview, evaluating the candidate's work history and interpersonal skills, hiring managers, and analyzing turnover.

Italian-English Bilingual

The Italian-English Bilingual test aims at assessing the test taker’s ability to read English and Italian and answer questions regarding what they've read. Everyday scenarios involving business situations, formalities, definitions and mathematics are presented.

Listening Skills - Audio

This test, entitled Listening Skills [audio], will assess the test taker's ability to listen attentively, infer meaning, and translate into course of action. It employs audio-based office simulations that call on the test taker's attention to detail and problem solving skills.

Macintosh Basics

The Macintosh Basics test is designed to measure the test taker's knowledge of the Macintosh environment and the Macintosh operating system. This test measures knowledge of concepts related to using the Macintosh. Test administrators can use this test in conjunction with Microsoft Office testing products in order to assess a user's knowledge base in regards to the Macintosh environment. The Microsoft Office products are virtually the same in the Windows and Macintosh platform.

Mailroom Management Skills

The Mailroom Management Skills test is designed to determine an individual’s knowledge in all aspects of a typical mailroom with a particular focus on quality. Topics include mail volume calculations, terminology, handling of special mail, mailroom equipment and safety, as well as compliance with United States Postal Service regulations.

Marketing Fundamentals

The Marketing Fundamentals test is aimed at assessing the skill level of the test taker in identifying marketing strategies, applying pricing, setting plans, conducting research as well as creating promotions. This test is appropriate to administer to entry level marketing personnel.

Matching - Images

The Matching - Images test assesses an applicant's attention to visual detail and the ability to decipher and match visual elements such as number groupings and shapes.

Math Word Problems

The Math Word Problems test aims at evaluating an individual's skill in interpreting and solving math word problems. Such topical problems include purchase orders, travel expenses, algebra, percentages and ratios. This test is appropriate for employees who work with more advanced math related functions.

Numeric Filing

The Numeric Filing Test aims at assessing the test takers understanding of numeric ordering as employed in filing systems. Both ascending and descending ordering, along with chronological, duplex-numeric and decimal-numeric filing are all addressed herein. The remaining questions address best practices in this context.

Numeric Proofreading

The Numeric Proofreading test is structured as a spreadsheet containing numeric data to which questions are aimed. Such skills tested include, but are not limited to, identifying numeric data errors, correlating numeric data with alpha-numeric data, verifying accuracy and making corrections, as well as referencing numeric information. It is recommended that the test-taker be provided a pencil and paper and the test administrator note the time required for test completion.

Office Abbreviations

The Office Abbreviations test aims at assessing the skill level of the test taker in understanding common office abbreviations. These abbreviations are divided into several categories, allowing the test administrator to determine the appropriateness of particular questions. Such categories include, but are not limited to; Titles, Departments, Writing, Mailing, Legal, and Currency. This test is appropriate to administer to those that have a minimum of 6 months of experience working in an office environment as most of the abbreviations are used only in that environment.

Office Filing Skills

The Office Filing Skills test measures the ability to categorize and alphabetize items using basic filing procedures. This test is designed for job candidates who need filing skills in order to perform a job successfully.

Office Grammar and Spelling

The Office Grammar and Spelling Skills test measures the test taker's knowledge of spelling, sentence structure, punctuation, and word usage. This test is designed for job candidates who need verbal and written skills in order to perform a job successfully.

Office Management Skills

This test is aimed at assessing the skill level of an employee or potential employee in the understanding and implementation of office management logistics. The questions herein address scenarios that are found daily in an office environment. Office Managers with more than a year of experience should be able to recognize these routine office questions. Among the issues that are included are Office Ethics, Office Maintenance, Security, Troubleshooting Equipment and Planning and Organizational Skills.

Office Math Skills

The Office Math Skills test is a multiple-choice test that measures the test taker's ability to complete basic math and business math problems. Some questions are basic arithmetic while others are word problems. This test is designed for job candidates who need math skills in order to perform a job successfully.

Peoplesoft HRMS

PeopleSoft is one of the most popular ERP solutions in America. PeopleSoft has developed several modules including HRMS, Finance, Manufacturing and Distribution. PeopleSoft HRMS is a robust software package that contains modules such as HR, Payroll, Pension, and Base Benefits. This assessment is designed to test the functional knowledge of PeopleSoft HRMS first-year users to advanced users.

Practice Typing Test

The practice typing tests are provided as a warm-up prior to taking a full typing test. Since it is a practice session only, the practice typing test results are not scored or saved.

Project Management for IT Professionals

Project Management is the collective set of tasks and skills used to successfully initiate, control, and complete a unique, one-time work effort. This test aims to cover the full range of project manager competencies as defined by the Project Management Institute in the PMBOK. This test is targeted for such job titles as project lead, project coordinator, and project manager.

Project Management Fundamentals

This test is designed to assess the skill level of a Project Manager. Most of the questions are oriented toward generic project management. The test includes questions of advanced level such as a Project Management Professional (PMP), intermediate level such as a person with some PMP training, as well as basic level questions. The areas covered by the test are project startup, scope planning, schedule planning, budget planning, staffing and HR, project execution, and leadership.

Proofreader's Marks

The Proofreader’s Marks test is suited for entry-level proofreading and copyediting positions. It consists of questions that focus on identification of proofreading marks as well as four passages, each followed by a series of questions. This section requires individuals to apply their knowledge of proofreading marks to actual material.

Punctuation

This Punctuation test evaluates the punctuation skills of the test taker. Among the specific skills tested are apostrophe usage, comma placement, semicolon and colon usage, period placement, and quotation mark usage. The questions request the test taker to both define and recognize the correct punctuation regarding the specific skills mentioned above.

Reading Comprehension

The Reading Comprehension test examines the test taker's ability to draw important information from written material. Test takers are asked to read each text passage carefully and then answer questions based on what they have read. This test is designed to be administered to applicants for positions where the need for a demonstrated ability to understand written information is important.

Recruiting Fundamentals

The Recruiting Fundamentals test is designed to evaluate a person's basic ability to source for, identify, evaluate, interview, negotiate with, and ultimately hire, qualified candidates for a given position. The test covers eight general subject areas, providing a variety of questions in each across several skill levels. The subject areas are as follows: Sourcing Candidates, Client Management, Candidate Management, Candidate Evaluation, Arrivals/Orientation, Legal Considerations, Requisition Management.

Retention

This test, entitled Retention, aims at assessing the ability to retain information to which they have been exposed for very little time. Along with this aspect, the test contains a brief reading retention section. This test is appropriate to administer to those that will be required to retain information to which they were briefly exposed and reiterate it.

Sales Concepts

The Sales Concepts test was created to assess the skill level of a sales representative. It can be used in any sales industry as it covers the basic skills needed to be successful in sales. This test includes such topical areas as; Rapport Building, Opening, Probing, Supporting, Objections, and Closing.

SAS 9 - Data Analyst

Measures understanding of the structure and design of SAS programming, data sets, and basic reporting. The test will reflect the taker's ability to access and manage SAS data, and summarize the data. The focus encompasses fundamental concepts and broad use of SAS across disciplines.

Shorthand

The Shorthand test contains questions that examine the test taker’s most basic knowledge of shorthand. The topical areas covered are:

Software Quality Assurance

The Software Quality Assurance test poses real world questions which aim at assessing pre-employment skill levels in software quality assurance and covers the entire process of software development. Finding and preventing problems, adhering to standards and procedures, as well as monitoring and even improving upon the process regularly, are topics included herein. Additional topics include; core concepts, testing, requirements, project management, measurement, reviews, defect tracking, and configuration management.

Software Testing

This test aims at evaluating professional-level candidates applying for positions in the Software Quality and Testing field. The test covers the subject areas that are essential for today's job market requirements: Software Life Circle, Testing technologies and methods, Test planning, Requirements analysis, Test procedure design, Test case design, Test debug and execute, Client-Server Testing, Web Testing, API Testing, Test result analysis / Bug reporting, Configuration Management.

Spanish Basic Office Skills

Spanish Basic Office Skills measures basic math and verbal skills. The test questions are evenly dispersed among the following topical areas. Basic Math (adding numbers, subtracting fractions) Business Math (business related word problems) Filing Skills (recognizing alphabetical order) Grammar Spelling This test is in Spanish and is designed for job candidates who need basic math and verbal skills in order to perform their job successfully.

Spanish Basic Reading Comprehension

The Spanish Basic Reading Comprehension test examines the test taker's ability to draw important information from written material in Spanish. Test takers are asked to read text passages and answer questions, identify words based on how they are used in a sentence, and determine whether a statement is a fact or an opinion. This test is designed to be administered to applicants for positions where the need for a demonstrated ability to understand basic written information in Spanish is important.

Spanish-English Bilingual

The Spanish-English Bilingual test aims at assessing the test taker’s ability to read English and Spanish and answer questions regarding what they've read. Everyday scenarios involving business situations, formalities, definitions and mathematics are presented.

Spanish Office Grammar & Spelling

The Spanish version of the Office Grammar and Spelling Skills test is a multiple choice test that measures the test taker's knowledge of spelling, sentence structure, punctuation, and word usage. This test is designed for job candidates who need verbal and written skills in order to perform a job successfully.

Technical Terminology

The Technical Terminology test addresses key terms, concepts, and acronyms used in technical professions and positions where interface with technical people is required. It is primarily focused towards Internet, Programming, and Database Terms & Concepts, although it includes questions on Hardware, Windows, and Networking as well. Also included are questions regarding legal licensing, as every company can be exposed to liability if their employees are not aware of software copyright laws. This test is intended for non-IT/IS people who must work with IT/IS staff and/or communicate about technology as part of their position, such as Software Project Managers or Technical Sales Representatives.

Translation Sample - English to French

The Translation Sample - English to French, aims at displaying the writer's ability to translate a passage in English to French. Because gauging translation skills is a highly subjective endeavor, we leave it to you to determine the level of translation effectiveness represented by the candidate's sample. We do believe that providing a controlled, immediate translation environment helps to assess the skills of the translator, in context. It is for this reason that we provide this environment and encourage you to use it, free of charge. A scored, multiple choice, French-English Bilingual test is also available. It assesses the test taker's ability to read English and French and answer questions regarding what they've read and provides everyday scenarios involving business situations, formalities, definitions, and mathematics.

Translation Sample - English to Italian

The Translation Sample - English to Italian aims at displaying the writer's ability to translate a passage in English to Italian. Because gauging translation skills is a highly subjective endeavor, we leave it to you to determine the level of translation effectiveness represented by the candidate's sample. We do believe that providing a controlled, immediate translation environment helps to assess the skills of the translator, in context. It is for this reason that we provide this environment and encourage you to use it, free of charge. A scored, multiple choice, Italian-English Bilingual test is also available. It assesses the test taker's ability to read English and Italian and answer questions regarding what they've read and provides everyday scenarios involving business situations, formalities, definitions, and mathematics.

Translation Sample - English to Spanish

The Translation Sample - English to Spanish aims at displaying the writer's ability to translate a passage in English to Spanish. Because gauging translation skills is a highly subjective endeavor, we leave it to you to determine the level of translation effectiveness represented by the candidate's sample. We do believe that providing a controlled, immediate translation environment helps to assess the skills of the translator, in context. It is for this reason that we provide this environment and encourage you to use it, free of charge. A scored, multiple choice, Spanish-English Bilingual test is also available. It assesses the test taker's ability to read English and Spanish and answer questions regarding what they've read and provides everyday scenarios involving business situations, formalities, definitions, and mathematics.

Translation Sample - French Canadian to English

The Translation Sample - French Canadian to English aims at displaying the writer's ability to translate a passage in French Canadian to English. Because gauging translation skills is a highly subjective endeavor, we leave it to you to determine the level of translation effectiveness represented by the candidate's sample. We do believe that providing a controlled, immediate translation environment helps to assess the skills of the translator, in context. It is for this reason that we provide this environment and encourage you to use it, free of charge. A scored, multiple choice, French-English Bilingual test is also available. It assesses the test taker's ability to read English and French and answer questions regarding what they've read and provides everyday scenarios involving business situations, formalities, definitions, and mathematics.

Translation Sample - Italian to English

The Translation Sample - Italian to English aims at displaying the writer's ability to translate a passage in Italian to English. Because gauging translation skills is a highly subjective endeavor, we leave it to you to determine the level of translation effectiveness represented by the candidate's sample. We do believe that providing a controlled, immediate translation environment helps to assess the skills of the translator, in context. It is for this reason that we provide this environment and encourage you to use it, free of charge. A scored, multiple choice, Italian-English Bilingual test is also available. It assesses the test taker's ability to read English and Italian and answer questions regarding what they've read and provides everyday scenarios involving business situations, formalities, definitions, and mathematics.

Translation Sample - Spanish to English

The Translation Sample - Spanish to English aims at displaying the writer's ability to translate a passage in Spanish to English. Because gauging translation skills is a highly subjective endeavor, we leave it to you to determine the level of translation effectiveness represented by the candidate's sample. We do believe that providing a controlled, immediate translation environment helps to assess the skills of the translator, in context. It is for this reason that we provide this environment and encourage you to use it, free of charge. A scored, multiple choice, Spanish-English Bilingual test is also available. It assesses the test taker's ability to read English and Spanish and answer questions regarding what they've read and provides everyday scenarios involving business situations, formalities, definitions, and mathematics.

Typing Test

The Typing Speed test measures the speed and accuracy of a user's typing. The test presents the user with a passage which he/she must type as accurately and quickly as he/she can. This test should be given to anyone whose typing speed needs to be measured.

U.K. Basic Computer Terminology

This U.K. Basic Computer Terminology assessment is intended for basic computer users. The general topics covered include the Internet, Office Packages, Windows, Networking, Hardware, and Licensing. Someone who has used computers should be able to score reasonably well on this test. Someone who is unfamiliar with computers will have trouble with this test. This test is not intended to measure someone's skill with the computer rather that they know and recognise key computer concepts and terms.

U.K. English as a Second Language

The U.K. English as a Second Language test aims at assessing the skill level of the test taker in employing English for communication. Such topics addressed include conversational English, subject/verb agreement, homonyms, and acronyms.

U.K. Office Grammar and Spelling

The U.K. Office Grammar and Spelling Skills test is a multiple choice test that measures the test taker's knowledge of spelling, sentence structure, punctuation, and word usage. This test is designed for job candidates who need verbal and written skills in order to perform a job successfully.

Vocabulary

The Vocabulary test aims at assessing the test taker's grasp on the English language in the specific context of the office environment. The vocabulary contained herein are often used in business communications, be they written or verbal.

Vocabulary - Homonym Usage

This test for vocabulary, specifically, homonym usage, aims at assessing the skill level of the test taker in determining the differences among those words that sound alike but are spelled differently and possess distinct meanings. This test is appropriate to administer to those that will be required to conduct any communications through the written word. This may include the use of email, letter writing, taking of minutes, writing of reports, among the myriad of written correspondences employed in the work environment.

Writing Samples

Advertising/Marketing

The "Advertising/Marketing" writing sample aims to display the writer's ability to craft a short, descriptive, promotional piece. The final sample will provide an idea of the writer's skill level in communicating the specifics of a product, promoting a product, and appealing to the public.

Collection Letter

The "Collection Letter" writing sample aims to draw out the writer's ability to communicate potentially negative information to customers. The resulting letter will give an idea of the writer's skill level in developing professional, yet pointed, correspondences with external customers.

Customer Service

The "Customer Service" writing sample aims to display the writer's ability to defuse an angry customer. The final sample, in letter form, will provide an idea of the writer's skill level in communicating apologies while providing information regarding new methodologies for handling and minimizing future customer service difficulties.

Email

The "Email" writing sample aims to display the writer's ability to respond to any informal email request, set in a professional environment. The final sample, in email form, will provide an idea of the writer's skill level in communicating information while maintaining an appropriate level of professionalism.

Market Research

The "Market Research" writing sample is designed to model how a market research professional can present data to an audience in an approachable and descriptive manner.

Persuasive

The "Persuasive" writing sample aims to display the writer's ability to use persuasive language in an internal correspondence. The final sample, in memo form, will provide an idea of the writer's skill level in providing justifications, communicating desires and using professional language toward the ends of persuasion.

Sales Correspondence

The "Sales Correspondence" writing sample aims to display the writer's ability to compose a short, persuasive letter. The final sample will provide an idea of the writer's skill level in crafting a short sales oriented letter.

Technical Writing

The "Technical Writing" writing sample aims to display the writer's ability to organize and present information in a technical context. The final sample will provide an idea of the writer's skill level in communicating instructions to users clearly and concisely.

Thank You Letter

The "Thank You Letter" writing sample aims to display the writer's ability to write a brief letter of thanks to an external customer. The sample will provide an idea of the writer's skill level in corresponding with customers as well as expressing gratitude.

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